How to Rent
RENTING OUR PRODUCT IS SIMPLE
- Choose your reservation date from our calendar and click “add to cart”.
- Read our 'Terms of Service' and check the "I Agree" box.
- Fill out the special instructions boxes at checkout. Please include ALL of the following information: VENUE NAME and VENUE ADDRESS; VENUE EMAIL and PHONE NUMBER; EVENT COORDINATOR and CONTACT INFORMATION; and PREFERRED DROP-OFF AND PICK-UP TIMES.
- Checkout. We offer 2 payment options: Choose from paying in-full at the time of order or use SHOP PAY (via our website) which splits the amount into 4 payments.
- Confirmation. You'll be contacted to confirm details of your installation.
Price is for 1 setup/location only. ‘1 setup/location’ means that the price includes our team of movers/stylists to set up all rented items once, at one location (for example: at the wedding ceremony site or at a welcome area for a party).
If you’d like larger items (such as arches, pillars, or walls) to be moved anywhere else during your event (for example: to the wedding reception area or to the gift table at a party), then, due to our insurance rider, our team will need to be present in order to move the items themselves, handle any disassembly/reassembly and styling, etc. This requires extra time and thus requires an additional payment for this service. We are more than happy to arrange this for you and LOVE when our clients step into sustainability even further by repurposing their florals throughout the event!
If you'd like to move smaller items (such as aisle meadows or planters), they may be moved by a professional event-coordinator, if you've hired one. An event-coordinator who is both licensed and insured, may reposition some items as long as the items remain on the same property and as long as Wild Aisle has given expressed, written permission to do so. We appreciate your understanding that our products are our business and must be taken care of appropriately.
Please be sure to check with your venue to confirm that our rental items will fit in the desired event space.
This being said, we always try to work directly with your venue/coordinator so you don’t have to manage the set up, delivery, storage, and pickup on your event day. Therefore, we ask for the name, address, and phone number of your venue/coordinator.
Wild Aisle professionally delivers, sets up, and picks up all rented items for FREE within 15 miles of our warehouse in Greenville, South Carolina, at or before 9:00 PM. If you cannot determine whether your event address qualifies for free delivery, please submit your event address and we will be happy to let you know. If your location distance exceeds 15 miles, we charge $1.75/mile, not to exceed 50 miles. Pickups past 9:00 PM will incur a separate fee, which can be found on our ‘Terms and Conditions of Service’ page.
If anything changes during your planning time, simply email us at: rentals@wildaisleflorals.com
We truly appreciate our customers and our goal is to make your floral rental process simple and worry-free. Thank you so much for putting your trust in Wild Aisle.